Your role
Bring your curiosity to work as our new Business Line Manager for CPS.
You will be part of our Chicago Pneumatic Desoutter Service team reporting to General Manager.
In this role, your mission is to drive sustainable and profitable CPS Korea business growth with full potential in South Korea.
You will contribute directly to how we create high‑quality service and solutions for our customers.
Purpose of this job
- Drive sustainable and profitable growth of the CPS Korea business by maximizing market opportunities and business performance.
- Ensure service operations and customer satisfaction initiatives are aligned with short-term objectives and long-term strategic goals.
- Lead and develop CPS employees to foster a high-performing, customer-centric organization that delivers operational excellence.
Duties & Responsibilities
-
Drive the sustainable growth and profitability of the CPS Korea business, including OR/NIS, C.UGP, and MaCo segments.
-
Lead and optimize service operations to deliver high-value and efficient services to both internal and external customers, with a strong focus on utilization, turnaround time (TAT), productivity, and operational excellence.
-
Establish and monitor key business targets, including service product mix, service market share, revenue growth, and customer satisfaction, leveraging customer feedback and survey results.
-
Ensure best-in-class service delivery through close collaboration with the CPI and CPV teams, driving continuous improvement and service quality enhancement.
-
Lead, coach, and develop the service organization by fostering a high-performance culture through effective talent development, employee engagement, motivation, and teamwork.
-
Build and lead a high-performing service organization through strong people leadership, capability development, succession planning, employee engagement, and a culture of collaboration and accountability.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Your skills and experience
-
Understanding of B2B industries, including General Industry (GI), Automotive OEMs, and Automotive Tier suppliers, is preferred.
-
Strong communication and stakeholder management skills.Proficiency in both written and spoken English.
-
Willingness and ability to travel domestically and internationally as required.
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.