Your role
As a Field Service Technician at Leybold, you will install, troubleshoot, maintain, and service vacuum pumps and related equipment (mechanical and electrical) across a designated territory. This remote role is customer-facing and revenue-generating, with a strong focus on aftermarket sales, technical support, and relationship building.
Key Responsibilities
- Install, analyze, troubleshoot, and maintain Leybold vacuum systems and equipment.
- Promote and sell spare parts, service repairs, and aftermarket solutions.
- Collaborate with account managers to identify and penetrate new accounts.
- Provide technical advice, training, and support to customers.
- Maintain detailed records of site visits and follow-up activities.
- Assist in product qualifications and installations.
- Recommend products/services tailored to customer needs.
- Support sales channels with technical expertise.
- Train and mentor additional field service staff.
- Perform other duties as assigned.
To succeed, you will need
Qualifications
- Associate’s degree in a technical field or equivalent experience.
- Minimum 2 years of field service experience preferred.
- Background in automotive or mechanical repair/assembly.
- Valid driver’s license required.
Preferred Skills
- Experience with vacuum technology (e.g., turbopumps, dry pumps, leak detectors).
- Strong mechanical and electrical aptitude.
- Ability to build customer relationships and drive aftermarket sales.
- Excellent organizational, written, and verbal communication skills.
- Self-starter with minimal supervision.
- Proficiency in Microsoft Office and basic computer environments.
In return, we offer
We believe there is always a better way. Open for change and feedback is what defines our culture.
We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
We offer a competitive compensation package
LEYBOLD USA INC. is proud to be an Equal Opportunity Employer – M/F/Disabled/Veterans.
#LI-Hybrid
#UUY
Job location
Work Environment & Physical Demands
- Exposure to mechanical parts, outdoor conditions, fumes, and airborne particles.
- Occasional work at heights or with hazardous materials.
- Frequent use of computers and standard office equipment.
- Must be able to lift/move up to 20 lbs.
- Requires use of a full-face respirator and passing a pulmonary function test.
Travel Requirements
- Up to 50% travel, including overnight stays and multi-day trips.
- Domestic travel primarily within the southern US.