Field Service Engineer
Customer Service
Bangalore
India
On-Site
Full-time
10/25/26
Job Description

Your role

As a Field/Onsite Service Engineer, you will report to Team Leader-Service Operations and your mission is to provide the services to the customers.

 

Your day-to-day

  • Installation of Electric & Pneumatic tools (Nutrunner) & controllers at customer sites which calls for software & electronic work
  • Installation and maintenance of Advance drilling units ADU & EDU at aerospace customers
  • Handling routine Annual Maintenance contract with contracted customers
  • Preventive maintenance services which include electro-mechanical work
  • Performing calibration of the tools (Nutrunner)
  • Performing Health check-up activity for the Desutter's products at customer end
  • Attending breakdown calls at customer end & provide solutions
  • Keep the tools data up to date for assigned customers on operations portal i.e. SPIRIT, TMSS, TMC page etc...
  • Provide training and support to customers on Desoutter products

You will

  • You will be working as part of a South regional service team, providing high quality of service support to our customers located in our territory/region
  • Installation activities at MTB site, Completing scheduled Planned Preventive Maintenance in a specified time at contracted customers within assigned customer.

Your skills and experience

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

    • Graduate or Diploma holders in Electronics, Electrical, Mechatronics with 1-2 years of customer handling experience in the service field or equivalent
    • Literacy on MS Office, Excel
    • Should be willing to travel extensively within the region & if required PAN India
    • Strong Communication Skill
    • Adaptability & flexibility
    • Strong problem-solving and analytical skills
    • Ability to work independently and in team settings
    • Valid driver’s license and willingness to travel extensively
    • Daily visit plan Preparation & travel according to the priorities
    • Timely reporting & update
    • Continuous learning
    • Basic PLC knowledge about I/O connections, Fieldbus, Open protocol etc.
    • Knowledge on Industry 4.0

Your job location

India, Bangalore

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Aruna Vishal Shinde

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Desoutter is a leader in drilling and assembly solutions. Its products include pneumatic drills and screwdrivers, drilling solutions and assembly software. As this brand keeps pushing boundaries and reinventing industries, Desoutter feels confident in saying that quality is in its DNA. With global presence, the brand’s innovations are found in 170 countries across the world. Desoutter not only provides solutions for present needs, but innovates for the future as well. Each product is adaptable, expandable and customized for each facility. Desoutter is a brand within Atlas Copco Group.

→ Visit the Desoutter website

 

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Employment type:  Full-time
Job type:  On-Site
Posting End Date:  10/25/26
Functional area:  Customer Service
Legal Entity:  Atlas Copco (India) Private Ltd.
Country/Region: 
City / Province:  Bangalore