Your role

As a CASH COLLECTOR with Danish, your mission is proactive collection of debt from customers in accordance with agreed payment terms, using appropriate chasing techniques. Reconciliation and maintenance of customer’s accounts, dispute management. Contribute to healthy cash flow and working capital for the organization.

You will

• Proactively contact customers (via email, phone, etc) to ensure timely payment of invoices to maintain overdue debt and DSO (Days Sales Outstanding)
• Monitor accounts receivable aging and follow up on overdue balances
• Generate dunning letters and statements as per defined schedule
• Investigate and resolve payment discrepancies, short payments, and claims in collaboration with relevant teams or customers
• Daily upload of invoice copies to Customer Portals and follow up on issues.
• Update internal systems (e.g., SAP, ERP) with collection activities and status notes
• Update customer contact details in master data
• Manage customer disputes, escalate unresolved issues appropriately
• Monitor shared mailboxes to make sure all requests are actioned and response provided within agreed time
• Collaborate with Sales, Customer Service, and Credit teams to address account-related issues
• Secure timely operation and escalation of issues to direct supervisor.
• Maintain professional communication with customers and uphold strong business relationships

To succeed, you will need

• To have fluent level of Danish and communicative English
• At least short experience from finance, administrative or customer care role
• Knowledge of Microsoft Office (excel), SAP knowledge is an advantage
  
• Strong communication skills, both written and verbal
• Assertive and diplomatic approach, negotiation skills
• Attention to detail and problem-solving abilities

In return, we offer

• Annual financial bonus and salary increase every year
• Flexible working hours, shortened to 37.5 hours per week
• 5 weeks of vacation and 3 flexible days off
• Option to work from home (up to 3 days per week)
• Meal contribution
• Multisport card or Flexi Pass vouchers
• Pension fund contribution up to CZK 2,000/month
• Extensive training opportunities, including language courses, free access to LinkedIn Learning, and the ACCA program
• Technical training and certifications
• Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)
• Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone
• Volunteer days and support for non-profit organizations
• A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more
• Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza

Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.

Come be a part of it!

Job location

Brno, hybrid mode