Job Description
Job TItle: Specialist_Marine Product
Business Unit: Compressor Technique (CT)
Division: CT(Marine)
Report to: Business Line Manager_Marine
Location: Busan
R&R
[Purpose of this Job]
- To act as a product specialist for marine compressor systems by providing technical expertise, ensuring smooth order execution, coordinating factory acceptance testing, and supporting customers throughout the complete project lifecycle.
- Support internal sales teams, factories, shipyards, shipowners, and classification societies by delivering timely and accurate product information, technical solutions, and project coordination to secure customer satisfaction and business growth.
[Duties&Responsibility]
1. Product & Technical Support
- Maintain expert-level knowledge of piston compressors, screw compressors, dryers, nitrogen generators, and related marine air systems.
- Provide technical support to customers and internal sales engineers throughout the project lifecycle.
- Respond to technical inquiries from shipyards, shipowners, and customers.
- Support product selection and application engineering activities for marine projects.
- Communicate technical issues and customer feedback to Product Companies (Airpower, Wuxi, etc.) for continuous product improvement.
2. Order Execution & Delivery Coordination
- Monitor order status and delivery schedules through communication with Product Companies, internal logistics teams, and project engineers.
- Follow up production progress and ensure timely completion of equipment for marine projects.
3. Witness Test Coordination
- Monitor manufacturing completion schedules and proactively plan customer witness tests.
- Coordinate customer witness test schedules between factories, shipyard / customers.
- Ensure witness test requirements are clearly communicated to factories and involved parties.
- Prepare and submit witness test invitations and supporting documents.
- Maintain records of witness test activities and support continuous improvement to prevent omissions of witness testing requirements.
4. Marine Project Management Support
- Coordinate with shipyards, engineering departments, procurement teams, and factories to resolve project-related issues.
- Provide backup support for Project Engineer activities when required. Close communication and cooperation with project engineers are requested.
5. Customer Relationship & Communication
- Ensure customers receive accurate and timely updates regarding production, delivery, testing, and technical matters.
- Support resolution of warranty and technical issues together with service and factory teams.
6. Training & Knowledge Sharing
- Create and maintain technical training materials for responsible products.
- Conduct internal training programs for sales engineers.
- Share technical updates and lessons learned from projects with relevant stakeholders.
- Support development of product knowledge within the Marine organization.
7. Continuous Improvement
- Identify opportunities to improve project execution processes, witness test coordination, and customer communication.
- Support implementation of best practices and standardization across marine projects.
- Contribute to improvement of documentation, quality processes, and customer satisfaction.
Qualifications
[Experience/Education]
- Bachelor’s degree in mechanical engineering, Marine Engineering, Electrical Engineering, or related disciplines preferred.
- Minimum 3 years of experience in: Compressors / Marine equipment / Industrial machinery / Project execution / Technical support
- Experience working with shipyards, marine suppliers.
[Technical Competencies]
- Understanding of: Piston Compressors / Screw Compressors / Air Dryers / Nitrogen Generators
- Ability to read and understand: Technical specifications / P&ID / Drawings / Test procedures / Classification requirements
- Understanding of marine project execution and delivery processes.
[Personal Competencies]
- Strong communication skills (verbal and written).
- Customer-oriented mindset.
- Good planning and coordination skills.
- Problem-solving capability.
- Ability to manage multiple projects simultaneously.
- Ownership and accountability.
- Team-oriented and collaborative approach.
KPIs
- On-time witness test scheduling and execution rate.
- On-time delivery performance.
- Response time to customer technical inquiries.
- Customer satisfaction.
- Internal technical training effectiveness.
- Business growth support for Marine product portfolio.
* Submission of recommendation letter along with CV preferred
* Please submit only the minimum personal information required for the recruitment process.
[Commitment to Inclusive and Unbiased Hiring]
Our company fosters an inclusive culture that supports both individual growth and collective success. We recognize that each person’s unique qualities strengthen team diversity and enhance overall performance. Accordingly, we do not discriminate on the basis of gender, age, nationality, race, marital status, physical characteristics, disability, or personal religious beliefs. Our hiring decisions prioritize attitude, potential and capability above all else. Thank you for your interest in joining us.