Your role

Do you want to shape, lead and grow a service business?

Imagine being Head of Operational Excellence and Owner of an Aftermarket business - turning operational excellence into profitable growth across Denmark, Norway and Sweden.

We are looking for a new Business Line Manager for our Compressor Service & Optimization (CSO) business, to be responsible for leading the service business strategy, managing full Profit & Loss, drive service sales growth in our aftermarket business, lead and develop cross-functional service teams, ensuring high customer satisfaction, financial health and operational excellence across three countries.

As our Business Line Manager for Service in RENO A/S you will be part of the global Atlas Copco Group network, where knowledge is shared, ideas are encouraged, and you are empowered to shape the way forward. If you measure success in results, thrive by leading and setting direction, and turning strategy into growing numbers, this could be the right opportunity for you.

Your Mission

In this role, you will take responsibility for leading and developing our service organization, consisting of dedicated and experienced Service Operations Leaders, Technicians, Aftermarket Sales Engineers, back-office coordinators, and technical support functions. You will be an essential member of the Management, report directly to the General Manager, and work closely with the Compressor Technique Service Division, and contribute to cross-functional collaboration to support strategic and operational alignment across the RENO A/S organization.

Through people-centric leadership you will be a key sparring partner for your team, while executing growth strategies and developing our service offering, strengthening customer relationships and building a high-performing service organization. With a strong focus on operational excellence and customer loyalty, you will drive profitable growth by expanding service agreements, strengthening the spare parts business and accelerating connected solutions that deliver greater value to our customers. You will play an important role in translating our long-term strategy into clear priorities and tangible business results.

Your day-to-day as Business Line Manager

• P&L ownership: Full accountability for the Profit & Loss of the service business, ensuring financial targets are met while driving sustainable and profitable growth.
• Shape and execute the aftermarket business plan, from service contracts, maintenance plans, spare parts, product optimization etc., translating our long-term ambitions into clear priorities, actions and measurable results.
• Performance Management by actively monitoring KPIs and drive operational excellence by addressing performance gaps and continuously improving the way we work.
• Drive market development by identifying new opportunities, customer segments and partnerships, and build a strong lead and opportunity pipeline that consistently converts, as well as shape sales and marketing strategies that expand the business.
• Team Leadership: Lead, coach and develop your cross-functional service team of service leaders, sales engineers, technicians, back-office coordinators, and technical supports by setting clear direction and improving collaboration that creates results. Build capabilities from onboarding to certifications, fostering a strong performance and learning culture.
• Drive customer satisfaction and long-term loyalty by turning customer feedback and NPS insights into action, strengthening the customer experience, service excellence and service contract coverage
• Culture, Safety and Compliance: You role-model Safety First, foster collaboration and knowledge sharing across the service organization, and ensure compliance with company policies, legal requirements and industry standards while proactively managing risk.
• Stakeholder relationship and communication: Collaborate with key stakeholders and management team to align business line priorities with the overall company strategy, as well as communicate and provide regular updates to organization, management and division with clear insights on performance, strategic initiatives, and market developments

Your skills and experience

• Education: A bachelor's degree in business, engineering or a related field, or equivalent knowledge gained through relevant professional experience.
• Service/Sales/Marketing Experience: At least five years of experience in the service industry, B2B services, industrial equipment, product management or aftermarket business, ideally in an international environment with technical field service operations. A proven track record of combining operational leadership with commercial growth. 
• Leadership experience: previous experience of leading and developing service, sales or business teams, including experienced specialists.
• Commercial mindset: Strong commercial acumen with experience driving growth, understanding customer needs and translating market opportunities into profitable business.
• Financial understanding: Hands-on experience managing a P&L, including budgeting, pricing, margin management and working capital, with the ability to interpret financial performance
• Data and systems: Confidence working with MS Office, CRM, ERP and reporting tools, using data to manage pipelines.
• Languages: Business-level English. Danish or another Scandinavian language is a clear advantage.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

The Leader we are looking for

• A people-centric leader, who are motivated to create results through others by setting clear directions, coaching team members to reach their full potential and develop and support their ability to succeed
• Result-driven and entrepreneurial, with strong ownership, a growth mindset and continuous focus on improvement and value creation for customers
• Strong team player and team builder, who promote inclusion, foster trust and collaboration across functions and countries, by making well-considered, transparent decisions based on shared expertise and knowledge.
• High integrity, sound judgement, and role-modelling key behaviors by acting with respect, collaboration, accountability, and driving innovation by seeking new solutions and learning from mistakes.
• Analytical and structured approach with a good understanding of market dynamics and business performance.
• Strong follow-through by working independently and speaking up when something is wrong.
• Customer-focused, with a long-term relationship and value-creation mindset.
• Clear and confident communicator, able to influence team and align stakeholders.

Your job location

The role is primarily based at our main office in Egå (Aarhus), Denmark, where you will have your workstation while we offer a hybrid working arrangement, allowing you to split your time between working remotely and being on-site. Given the Scandinavian scope of the position, we are open to discussing flexible location arrangements for the right candidate, provided it supports the needs of the role and the business.

What we offer

As our new Business Line Manager for Service, you get a senior leadership position with a high degree of autonomy, strong influence and opportunity to independently shape a business line with clear growth potential. You join a committed and experienced team, and as part of the Atlas Copco Group you join a global network where we learn from each other and share knowledge openly, and get access to development programs, LinkedIn Learning and long-term career opportunities internationally. 

This position includes hybrid work arrangements including remote work equipment, company car available for private use, pension, company phone available for private use, optional health insurance, internet allowance, and a performance-based bonus scheme.

At RENO A/S we are committed to fair and equitable compensation. Compensation and salary is determined based on the position and its responsibilities, designed to be locally relevant, competitive, and aligned with the expectations of current and future talent, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other personal characteristic. This is further determined based on objective criteria, including but not limited to the qualifications, experience, and skills demonstrated during the recruitment process.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. We focus on long‑term development and encourage you to explore new ideas. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

About RENO A/S

RENO A/S is a leading manufacturer and supplier of compressed air and high-pressure cleaning solutions for professional and industrial purposes. Since 1952 we have supplied customers with high-quality air compressors, and in 1978 we added high-pressure cleaners to our portfolio. Today we are one of the biggest suppliers in Scandinavia, with extensive knowledge and expertise within our business.

Industry sales, service planning and administration are based in Egå near Aarhus, while production, dealer sales and warehouse are in Thyregod near Give. Since 2018, RENO has been part of the Atlas Copco Group, whose vision is to be first in mind and first in choice for all stakeholders by safeguarding people, profit and planet. Learn more at www.reno.dk.

Ready to take the lead?

Then we would love to hear from you. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. Please apply via the link. We review applications as they come in, so do not wait too long.

Application process

Our selection process includes interviews and skills assessments that help us gain a deeper understanding of your profile. If you have questions during the process or need support, please contact us:

HR Business Partner: Frederikke B. Bahnsen, frederikke.bahnsen@reno-ff.com

Hiring Manager: Gerald Markl, General Manager, gerald.markl@reno-ff.com