Field Service Technician (m/f/d) - Worldwide Service
Customer Service
Atlas Copco
Cologne
Germany
Hybrid
Full-time
11/30/26
Job Description

Your role

As a Field Service Technician (m/f/d) in international field service, you are the customer's first point of contact on site for the installation, maintenance and repair of our turbo compressors and expansion turbines. 
You have the opportunity to work in a "non-everyday job", with a variety of assignments worldwide at our customers' different, exciting and challenging production sites.
With your strong technical expertise, you ensure that our products are properly installed and maintained at the customer's site and ultimately contribute to a sustainable product life cycle.
You join the Field Service Team and report into the Team Lead Field Service.

Your day-to-day

•    You participate in the installation of our new products and provide support with your technical expertise
•    You maintain and repair our machines on site at the customer's construction site and ensure a sustainable life cycle
•    You assemble the necessary tools for each installation and service process
•    You participate in coordinating and preparing workflow planning in cooperation with the customer and work preparation
•    You identify customer-oriented solutions and thereby ensure a good customer experience throughout the entire maintenance and repair process
•    You are responsible for the proper documentation of your work for final approval and reporting

Your skills and experience

•    You are willing to travel, extremely flexible, and move confidently and assuredly in a constantly changing and sometimes unusual working environment
•    You enjoy working with other cultures and mentalities and appreciate diversity
•    You focus on the needs of our customers and know how to achieve a win-win situation for both sides
•    You have more than 3 years of experience in a workshop and/or repair environment and are familiar with the manufacturing/production or assembly environment
•    Ideally, you already have experience in the aftermarket and technical service sector
•    You see yourself as a technical expert and enjoy working independently and on your own responsibility
•    You enjoy dealing with mechanical problems and working on technical solutions again and again
•    You speak fluent English and German and communicate competently and reliably with the customer on site
•    You see worldwide travel and service assignments in different cultures as an enrichment

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent. 

The actual compensation package will be determined based on objective, gender-neutral criteria, including but not limited to the qualifications, experience, and skills demonstrated during the recruitment process. We compensate the challenging work with an attractive salary package in accordance with the Metal Industry Collective Agreement for North Rhine-Westphalia, plus payment for overtime, country allowances, special allowances, etc.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.

Your job location

This role involves regular international travel to our customers, with assignments typically lasting from one to several weeks.

Between assignments, office-based tasks can be carried out at our headquarters and production site in Cologne. In addition to our workshop, production, and product development facilities, this is also where our internal planning team and our technical product training department are based.

If you live close to an international airport, we offer flexibility regarding your place of residence.

Join our Field Service team and combine exciting assignments around the world with modern technology, personal development opportunities, and a highly skilled team by your side. Our comprehensive, individually tailored onboarding program and a culture built on respect, integrity, and collaboration will ensure you feel welcome and supported from day one.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Britta Bloch

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

→ Visit the Atlas Copco website

 

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Employment type:  Full-time
Job type:  Hybrid
Posting End Date:  11/30/26
Functional area:  Customer Service
Legal Entity:  Atlas Copco Energas GmbH
Country/Region:  Germany
City / Province:  Cologne