Your role
Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.
Atlas Copco is a world-leading provider of sustainable productivity solutions. We serve customers in more than 180 countries with products and services focused on productivity, energy efficiency, safety, and ergonomics. Our Compressor Technique Service (CTS) department is dedicated to providing exceptional service, optimization, and aftermarket solutions for our compressor products. We are currently seeking talented and motivated individuals for the Field Service Engineer positions within our CTS department.
Department
CTS (Compressor Technique Service)
Responsibilities
- Perform on-site service, maintenance, and repair of compressors and related equipment.
- Troubleshoot and resolve technical issues efficiently.
- Provide technical support and training to customers.
- Ensure compliance with safety standards and protocols.
Your day-to-day
The position will be responsible for:
- Providing high-quality after-sales service at Customers' site including maintenance for our equipment.
- Maintaining records, troubleshooting, recommendation of spares, guidance and imparting training to operators & mechanics will be the main areas of responsibility.
- Coordinate with Service planner for parts supplies & reporting of Service Jobs .
- Must coordinate with dealer regularity regarding dealer engineer training, placement & dealer maintaining stock.
- Be integral part Organize Service Camps & take initiative at high level.
- Perform routine, preventative maintenance and repairs on Atlas Copco air compressors. Also compressed air system components.
- Troubleshoot and perform diagnostics on malfunctioning compressors, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.
- Test and document the proper operating parameters of the compressor.
- Effectively communicate through written and verbal reports to customer and direct supervision regarding worksite status.
- Display the ability to absorb a higher level of learning.
- Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
- Develop relationships with customers through effective communication, interpersonal skills, and professionalism.
Your skills and experience
Educational Requirements
- Diploma in Engineering in Mechanical Electrical Power Mechatronics, Bachelor in Engineering (BEngg) in Mechanical Electrical Power Mechatronics
Experience Requirements
- At least 2 year(s)
Additional Requirements
- You should have 2 to 6 years of proven hands on experience on handling Service of Air/ Gas compressors or Generators.
- A candidate with higher experience can be considered for Sr. positions.
- You should have good knowledge of the CT products & Applications.
- Good knowledge on Air compressor is must.
- Personality requirements: A self-motivated, positive attitude, aggressive person with leadership skills, & be a team player.
- Note: Air compressor ,VFD/ VSD, BMS, CCR working experience is preferable.
Your compensation and benefits
-
- T/A, Mobile bill, Performance bonus, Provident fund, Insurance, Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2 (Yearly)
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
Talent Acquisition: Fazle Rabbi, fazle.rabbi@atlascopco.com