Field Service Engineer (İzmir)
Service
Atlas Copco, Leybold
İzmir
Turkiye
Hybrid
Full-time
12/31/26
Job Description
- Ensure to provide best in class field service at the customer site and represent VTS brands. This can include all service activities from planned maintenance to troubleshooting and commissioning.
- To take care preventive maintenance is done according to provided guidelines and Standard Operationg Procedures with the proper, supplied tools.
- Proactively building up customer relationships and spotting of business opportunities whilst being on site.
- Proactively generate leads for the sales team.
- Provide technical support in the form of troubleshooting either by phone or on site.
- Opportunity to become certified as internal part-time trainer to provide trainings internally and help colleagues within the organization to grow their technical knowledge and ability.
- Share lessons learned with colleagues to enhance exchange of experiences and foster a strong network.
- Communicate service and other relevant activities to Customer and Service Team Leader. This would be through daily service reports or relevant forms, e-mail and telephone communications.
- Prepare information as requested whether routine or for special occasions and ensure that the customer receives proper service reports.
- Collaborate with the internal team to find optimal solutions in case of breakdowns, expanding of customers activities or other customer specific situations. In general, give the best advice possible for the customer. Make sure promises are kept.
- Ensure a neat working environment, clean tools and proper administration.
- Ensure you work according to the company’s safety guidelines, follow any customer specific safety guideline on-site. In addition, you are expected to conduct Last Minute Risk Assessments and know the decontamination info from the records. Always use necessary and prescribed Personal Protective Equipment.
Information at a Glance
Employment type:
Full-time
Job type:
Hybrid
Posting End Date:
12/31/26
Functional area:
Service
Legal Entity:
Vakum Teknik Makina A.S.
Country/Region:
City / Province:
İzmir