Your role
Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.
Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Technical Support Team Leader.
Your day-to-day
- Prepare repair or maintenance proposals
- In- Depth troubleshooting to fix technical issues on Portable Compressors, Generators, and Pumps.
- Prepare technical proposals for customers and internal
- Prepare Spare Parts proposals to customers or internal
- Coordinate and do Equipment commissioning and support on basic user trainings
- Instruct and Train customer users or technicians on product utilization and equipment service and maintenance needs.
- Complete service reports and suggest improvements for reliability
- Lead and implement equipment inspections and advise customer or user accordingly
- Being responsible for the Safety and health of yourself but also the others in your surroundings in the course of your daily work as well as during your working schedule
- Follow and commit to the SHEQ internal guidelines and being responsible for the usage of the TIA App
Your skills and experience
• Over 5 years of technical experience maintaining and repairing various types of mechanical equipment.
• Strong mechanical with demonstrated expertise in the maintenance, overhaul, repair of a wide variety of industrial Equipment and strong electrical skills is a plus.
• Knowledge on Portable compressors, Generators, Battery technology, Pumps or Diesel Engine are a plus
• Ability to read technical manuals and wiring diagrams
• Knowledge on MS windows packages
• Proactive approach and problem solving
• Good level in Italian (is a must) and English language level B1 (other language is a plus)
• Drivers license
• Flexibility to travel across all Italy.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Your compensation and benefits
Atlas Copco Italia S.r.l is committed to and promotes equal opportunities. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law.
- Job classification and collective labor agreement (CCNL): Level 4 under the Tertiary, Distribution and Services Collective Bargaining Agreement.
- Starting salary within the relevant salary range: from EUR 31.000 gross per year. The actual salary offered will be determined based on various factors, including, but not limited to, internal pay equity, level of responsibility, and the experience and skills of the selected candidate.
- Attractive commission scheme linked to sales performance.
- Participation in collective profit-sharing incentives fostering engagement and shared success.
- Company vehicle provided to support extensive business travel requirements.
- Access to a flexible benefits platform allowing you to tailor perks and services according to your preferences.
Your location
This role requires you to work on-site at our workshop in Cornaredo Milan, Italy (IT). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
Talent Acquisition: Tatiana Castillo