Field Service Technician - Santo Ângelo | Customer Center CT
Customer Service
Santo Angelo
Brazil
Remote
11/27/26
Job Description
Your role
As a CSO Field Service Technician, your mission will be to deliver excellent field service support, ensuring product performance and customer satisfaction. You will be the first point of contact for customers and serve as an ambassador for Atlas Copco.
Your day-to-day
- Guide customers on the proper use of Atlas Copco products and recommended maintenance intervals.0
- Test equipment before and after service interventions, taking corrective actions when necessary.
- Diagnose faults and ensure effective solutions are delivered on the first service visit.
- Prepare clear and objective reports on the services performed.
- Complete the PRA (Preventive Risk Analysis) before each service activity.
- Ensure services exceed customer expectations, contributing to the sustainability and success of the business.
Your skills and experience
- Technical degree in Electrical, Mechanical, Mechatronics, Refrigeration, Automation Engineering, or related fields.
- Knowledge of lubricated, oil-free, and centrifugal compressors is desirable.
- Basic Microsoft Office skills.
- Safety certifications are desirable, including NR10, NR18, NR35, NR11, NR12, NR20, and Defensive Driving training.
In Return, We Offer
- A culture of trust and responsibility;
- Continuous learning and career development opportunities;
- Innovation through exposure to a variety of technologies;
- Competitive compensation and comprehensive benefits.
Additional Information
- Position based in Santo Ângelo, Rio Grande do Sul, Brazil, and surrounding areas;
- Availability to travel is required.
Information at a Glance
Employment type:
Job type:
Remote
Posting End Date:
11/27/26
Functional area:
Customer Service
Legal Entity:
Atlas Copco Brasil Ltda
Country/Region:
City / Province:
Santo Angelo