Job Title: Customer Service- Ordering Process Specialist
Customer Service
Ho Chi Minh
Viet Nam
On-Site
10/11/26
Job Description

Your Role

Support business growth and customer satisfaction by managing the end-to-end customer order and service process, from order receipt and validation through fulfilment, delivery, invoicing and issue resolution. The role serves as the operational link among customers, Sales, manufacturing facilities, warehouses, logistics providers and Finance, ensuring accurate transactions, timely communication and reliable customer service. The position also supports agreed lead-generation and local marketing activities that contribute to the sales pipeline.

To succeed, you will need

  • Bachelor’s degree in Business Administration, Supply Chain, Logistics, Marketing or a related discipline, or equivalent relevant experience.
  • Approximately 2–4 years of relevant experience in customer service, order processing, sales support, logistics coordination or a related B2B environment.
  • Good Command of spoken Vietnamese and English
  • Working knowledge of ERP , SAP or CRM platforms

In return, we offer

  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being

Job location

onsite : Ho Chi Mihn Office, Vietnam

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer technologies for air and gas compression, vacuum and abatement, automated assembly and quality control, mobile energy management and power generation as well as portable and industrial flow technologies.

→ Visit the Atlas Copco Group website

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Employment type: 
Job type:  On-Site
Posting End Date:  10/11/26
Functional area:  Customer Service
Legal Entity:  Atlas Copco Vietnam Company Ltd
Country/Region: 
City / Province:  Ho Chi Minh