Your role
Provide support to sales and customer
- Be responsible for aftermarket order process and enquiries
- System maintenance included SAP data (customer data, pricing, machine installed base & backlog report) and stock inventory management
- To work closely with internal & external parties to ensure order fulfillment included order status monitoring, order creation, order closing & order invoice
- Support sales for account receivables in compliance with company credit policy
- Payment process for customer payment system
- Provide sales support to complete customer documentation and/or tender document
Co-ordination with finance team and logistic
- Work together with customer service in factory and logistic to ensure parts delivery on time
- Responsible for goods survey in forwarder and RMA process
Office administration
- Assist Operation Manager to maintain premises according to the SHEQ policy
- Handle ad hoc assignments and other duties as required
- Contact supplier to create vendor account and follow up on sourcing order
- Filing and documentation
Your day-to-day
- In this role, you support the sales team by keeping customer information accurate and handling order processing from start to finish.
- You serve as the first point of contact for clients, responding to inquiries and sharing updates that help build long‑term relationships.
- You work closely with colleagues in marketing, supply chain, and logistics to coordinate product availability and deliveries, making sure each step runs as planned.
- When challenges arise, you address them through clear communication and practical problem‑solving.
- Throughout the process, you ensure that orders are managed with accuracy and that any issues are resolved quickly so that customers experience a smooth and reliable service.
Your skills and experience
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
- University graduate preferred, degree holder in any discipline
- More than 2 years’ sales admin support experience in sizeable organization
- Strong problem-solving skills and work independently
- Possess excellent communication skills and customer-orientated attitude
- Strong computer skills and multitask capability
- Proficiency in English and Chinese
Your compensation and benefits
At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.
[To be included ONLY in those countries that require the disclosure of local classification and/or pay range local classification in the job advertisement:] This position is classified locally as [XYZ]. The actual annual gross base salary range for this position is €[XX,XXX] to €[YY,YYY]. The actual compensation package will be determined based on objective, gender-neutral criteria, including but not limited to the qualifications, experience, and skills demonstrated during the recruitment process. In addition to base salary, this position may include [additional benefits and variable compensation elements, where applicable].
[Add local information where required]
Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.
Your job location
Hong Kong
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
Talent Acquisition: Feng Qing Zhou