Key Responsibilities 

This role is responsible for directly supervising, supporting, and coordinating import & export operations, ensuring that customer orders, requests, and complaints are processed in a timely, accurate, and cost-effective manner.

Main responsibilities include:

• Managing and overseeing import and export processes in close collaboration with customs broker companies.
• Closely monitoring customs regulations, international trade conditions, and compliance requirements for imported and exported products.
• Ensuring accurate documentation and file tracking, while delivering regular operational reports and metrics to senior management.
• Overseeing the invoicing process to ensure accuracy and timely execution within the correct accounting period, securing full and on-time payments.
• Facilitating effective communication and managing professional correspondence with suppliers.
• Identifying necessary product revisions to comply with changing legislations and driving the execution of these changes.
• Leading and managing the AEO (Authorized Economic Operator) process.

Basic Qualifications

• Bachelor’s degree, preferably in Business Administration, Economics, International Trade, or a related field.
• Minimum of three (3) years of experience in a similar leadership or senior specialist position is a must.
• Deep knowledge of foreign trade, customs legislation, and customs clearance procedures is required.
• Strong analytical, problem-solving, and interpersonal skills.
• Excellent command of both written and spoken English.
• Experience in AEO certification and its management process.

Preferred Qualifications

• Customs Broker License.
• Enhanced knowledge of operations and supply chain management concepts (e.g., forecasting, planning, optimization, logistics) gained through professional work experience.
• Proficiency in ERP systems and other modern IT/logistics tools.