Key Account Manager - Southwest
Customer Service
San Jose, CA
United States
Hybrid
Full-time
Job Description

Your role

As a Key Account Manager, you will:

  • Develop and implement sales and marketing strategies, aligned to the divisional strategy, to build and reinforce target market share and profitability of assigned accounts
  • Establish, and maintain strong contacts at all levels of their organization to foster good working relationships and promote business opportunities
  • Obtain and drive market share growth within assigned accounts
  • Drive account with relevant, available and new products
  • Develop a satisfied customer that allows us to do sustainable business and to fulfil our mission to be first in mind and first in choice at assigned accounts
  • Handle major sales and negotiations for the account
  • Co-ordination of activities between all equipment and service business lines
  • CRM, forecasting and inputs to S&OP process. Forecasting of account demand profile for all Business Lines.
  • Monitors projected sales volume, delivery and special requirements at customer sites. Modifies forecasts asrequired to ensure accurate demand planning and account budgets are met.
  • Ownership of the Opportunity funnel objectives and account Action Plans – Drive all Divisions and VT toensure success of this new opportunity with support from Business Line Managers
  • Ensure optimum behavior and performance of the account acting as first point of escalation of business resolution issues
  • Safeguard a safe and healthy working environment
  • Conduct customer negotiations at all levels, utilizing the assistance of other managers when required to win the business and thereafter maintain continuity throughout the sales and service and after-care activities
  • Report on competitive activities
  • Create customer perception of EDWARDS excellence
  • Make use of the whole organization to create value in customers eyes

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To succeed, you will need

  • Bachelor‘s degree in an engineering or relevant discipline or equivalent working experience

  • Vacuum industry experience preferred

  • Strong background in semiconductor and general industry, or experience in relevant market

  • Proven track record in sales and marketing

  • High commercial and technical experience

  • Possession of business and financial acumen

  • Strategic and conceptual capability to lead and develop a regional business

  • Dynamic with strong entrepreneurial and leadership skills

  • Excellent verbal and written English required

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

In return, we offer

  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being

Job location

Remote:
This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location. 

Available locations include San Jose, California.

We are an Equal Opportunity Employer!

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

 No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research. 

At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer. 

For more information about Edwards visit our website: www.edwardsvacuum.com

A division of Atlas Copco

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Edwards is a leader in the vacuum and abatement markets. The brand’s products are essential for industries such as semiconductor, power generation, chemical and food processing. Edwards believes in working with customers to set new standards and creating environments where innovation thrives. This trailblazer prides itself on making a difference in areas that are intrinsic to people’s everyday lives – from the medical care they receive to the coffee they drink. Wherever there is vacuum, Edwards can also be found, leading the way. Edwards is a brand within Atlas Copco Group.

→ Visit the Edwards website

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Employment type:  Full-time
Job type:  Hybrid
Posting End Date: 
Functional area:  Customer Service
Legal Entity:  Edwards Vacuum, LLC
Country/Region: 
City / Province:  San Jose, CA