Your role

Specific Responsibilities: 

• Install and configure key solutions including Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems.
• Troubleshoot and perform corrective actions across supported hardware and software systems.
• Deliver training to customers and internal stakeholders to ensure effective solution adoption.
• Perform routine preventative maintenance and repairs on Chicago Pneumatic and Desoutter tools and equipment.
• Document all daily work using company systems while adhering to safety and quality standards.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• • STEM degree or equivalent experience in a technical, manufacturing, or software‑related field.
  • 5+ years of experience implementing, maintaining, and troubleshooting software and mechanical solutions in manufacturing (or early‑career with strong relevant education).
  • Strong technical skills in configuring low‑code applications and implementing technologies such as Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems.
  • Excellent problem‑solving abilities, with the capability to use diagnostics, knowledge bases, and tools to resolve issues independently.
  • Outstanding communication and customer service skills to build rapport and deliver effective training to customers and internal teams.
  • Ability to work independently, manage time well, and operate professionally in field‑based environments.
  • Flexibility to work outside standard business hours and willingness to travel frequently across the U.S. and Canada (with occasional travel to Mexico).

In return, we offer

• Hands‑on work with innovative, industry‑leading technologies.
• Grow your career in a role that blends hands-on engineering, customer interaction, and strategic consulting.
• A culture rooted in trust and accountability with an emphasis on health and well-being.
• A commitment to lifelong learning and professional development
• A comprehensive package of compensation and benefits.

Job location

• Primary location: Onsite at a customer facility in Memphis, TN / Olive Branch, MS area.
• Occasional travel may be necessary for training sessions, meetings, or short-term customer assignments outside the base location (travel and expenses covered).
  
  

Local Terms & Conditions Apply

Contact information

 Talent Acquisition Team: Tna'sheo Watkins