Your role

Data Driven Services are key for our service business transformation. We are looking for a person who’ll support and collaborate with our operations, sales and marketing departments in an open-minded and proactive way for our business line service of tightening solutions in Central Europe.

You’ll be working from home, reporting to and working hand in hand with our Business Development Manager Service EcoSystem forming our future way to create the best value of our customers’ investments.

Your day-to-day

• Project management to connect committed customers and support them during the trial- & connection phase for our data driven service software ALTURE
• Lead and support regular meetings with our customers, follow up relevant tasks to make those meetings efficient and focus oriented
• Create reports, cost-saving proposals and follow-up-business potentials out of ALTURE:Optimize
• Work closely with service units such as Software Service, Tightening Services, Calibration Laboratory, and Field Service.
• Be the counterpart for our local Software Service, divisional R&D and UX team to give market-oriented input and support to form development decisions in the right way
• Support sales and marketing teams by presenting our data driven service solutions on-site, at tech days, trade shows, etc.

Growing tasks if you are already a tightening expert:

• Label tightening traces to optimize the machine learning of AI software
• Optimization of tightening systems / parameter sets (growing task) or train ex/- internals (sales, marketing, tightening service, technicians) of new releases or software upgrades if necessary / relevant

Your skills and experience

• A degree in engineering or industrial engineering, a qualification as a state-certified technician, or a comparable qualification
• Experience in managing technical projects during the start-up and support phases, ideally combined with basic knowledge of tightening technology
• Strong communication and teamwork skills, with a passion for inspiring others and building long-term relationships and networks
• Strong analytical and conceptual thinking skills, as well as an interest in IoT, cloud solutions, and IT and platform security
• Fluency in German and English
• Residence in Germany and willingness to travel within Central Europe, particularly to customers and workshops in Germany, the Netherlands, Belgium, Austria, and Switzerland

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your benefits

• Security. We offer you a permanent position with an attractive compensation package that includes a company pension scheme and capital-forming benefits
• Work-life balance. Enjoy flexible working hours, a remote role with your home as your contractual work location, 30 days of annual leave and special leave for important occasions, giving you time to recharge and spend with your loved ones
• Opportunities. Your professional and personal development matters to us. We offer access to our in-house academy, free access to all LinkedIn Learning courses and international career opportunities with a growing, innovative global market leader
• Community. Sharing experience and supporting one another are integral to our company culture. Comprehensive onboarding, flat organisational structures and short decision-making paths are standard for us. You will quickly become part of the team and find the support you need
• Wellbeing. Your health matters to us. Our workplace health programme offers a wide range of services, and our employee assistance programme supports you and your family whenever needed
• Freedom to shape your role. You take ownership of varied responsibilities in a forward-looking environment equipped with state-of-the-art communication tools and designed to foster innovation. Your ideas and contributions are welcome
• Sustainability. We place great importance on environmental and social responsibility and improving quality of life. We welcome your commitment to these topics
• State-of-the-art technology and convenience. A laptop, a smartphone and a company car, also available for private use
• Benefits. A wide range of employee perks, such as company bike leasing, car leasing at attractive corporate rates and participation in the Corporate Benefits programme

Your job location

This role is fully remote and employed through our legal entity in Essen, Germany. Other locations may be possible to review.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you. 

Application process

Our selection process includes two interviews and an assessment, allowing us to gain a more comprehensive understanding of your profile. We look forward to getting to know you, learning more about your strengths, and discussing how you can develop your career with us.

For every hiring decision, we also apply the four-eyes principle at management level. This means that the hiring manager’s manager is involved in the final decision to ensure consistency and fairness.