Your role
We are looking for a skilled and motivated Field Service Engineer to join our Service Team. In this role, you will install, maintain, and troubleshoot a range of technical systems and equipment at customer sites. You’ll work closely with customers and colleagues to deliver reliable solutions, technical expertise, and excellent service.
This is a hands-on role suited to someone who enjoys problem-solving, building positive relationships, and working both independently and as part of a supportive team.
Your day-to-day
- Carry out service, maintenance, and repair work on electrical and mechanical equipment
- Work safely in line with company policies and customer site requirements
- Communicate effectively with customers, contractors, and colleagues throughout projects
- Coordinate service visits with the wider service team
- Participate in the on-call rota alongside fellow engineers
- Provide technical support, guidance, and advice to customers
- Complete service documentation accurately and thoroughly
- Keep up to date with product developments, technical knowledge, and industry best practice
- Support and mentor junior engineers and apprentices where appropriate
- Deliver excellent customer service and maintain professional relationships
- Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe
Your skills and experience
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
- Level 3 qualification, apprenticeship, or equivalent in a relevant engineering discipline
- Full UK driving licence
- Enthusiastic and proactive
- Organised with good attention to detail
- A strong communicator with a customer-focused approach
- A collaborative team player
- A practical problem solver who takes pride in their work
Your compensation and benefits
- A competitive salary and overtime opportunities
- 25 days annual leave plus bank holidays
- Company vehicle and mobile phone
- Ongoing training, learning, and development opportunities
- A supportive team environment where your skills and contributions are valued
- Opportunities to develop your career within a growing business
- Variety in your role, working with different customers and equipment across multiple sites
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
Talent Acquisition: Rob Buckingham