Customer Care Coordinator with Polish
Customer Service
Prague
Czech Republic
Hybrid
11/2/26
Apply now
Job Description

Customer care coordinator with Polish

In this role, you will be one of the key contacts for our customers, helping them with their orders, deliveries, service requests and other day-to-day needs. You will make sure everything runs smoothly behind the scenes while staying in close contact with customers and colleagues across the business.

What will be your job

  • Manage customer orders from registration through delivery and invoicing
  • Register customer orders and service jobs in our ERP system
  • Coordinate orders with internal and external suppliers and keep customers informed about availability and delivery status
  • Monitor open orders and proactively communicate any delays or changes
  • Support invoicing and timely payment collection.
  • Handle customer requests, claims and returns professionally and efficiently
  • Support reception and general office administration when needed

To succeed, you will need

  • Completed secondary education
  • Fluent knowledge of Polish and intermediate English
  • Good working knowledge of MS Office, particularly Excel and Word
  • Strong planning and organizational skills, with the ability to prioritize and follow up on tasks
  • Ability to communicate confidently with customers, understand their needs and handle requests, complaints or unexpected situations professionally
  • A collaborative mindset and willingness to work as part of a team

In return, we offer

  • Laptop and smartphone - everything you need to succeed, also for private use. 

  • Sports benefits of €120 per quarter (MultiSport card optional) and meal vouchers. 

  • Competitive salary and access to global career opportunities within Atlas Copco Group. 

  • 3 days a week in the Prague office and 2 days homeoffice 

  • Language courses (English) and regular training and development activities. 
Apply now

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.
Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

→ Visit the Atlas Copco website

 

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.
Employment type: 
Job Type:  Hybrid
Posting End Date:  11/2/26
Functional area:  Customer Service
Legal Entity:  Atlas Copco s.r.o.
Country/Region: 
City / Province:  Prague