Your role

Position Summary

The Sales Engineer is responsible for driving profitable market share growth and delivering world-class customer support and infrastructure for key semiconductor accounts SK hynix.

This role contributes to the profitable growth of the SEMI, SEMI Service, and SEMI Chamber Solutions businesses through the development and execution of sales, marketing, and account management strategies that maximize customer satisfaction, business penetration, and long-term profitability.

Key Responsibilities

Strategic Account Management

• Lead and manage the global business relationship with SK hynix and other assigned strategic accounts.
• Act as the primary commercial interface for customer escalations, business growth initiatives, and cross-functional communication between Customer Centers (CCs) and Divisions.
• Coordinate account activities across Sales, Marketing, Service, Product Management, and Applications teams within Korea and globally.
• Support the company's vision of "First in Mind... First in Choice" while promoting corporate values and customer-centric culture.

Business Growth & Market Development

• Develop and implement sales and marketing strategies to increase market share, profitability, and customer penetration.
• Drive sustainable business growth for SEMI, SEMI Service, and SEMI Chamber Solutions products and services.
• Identify new business opportunities and expand direct and indirect sales channels while maintaining cost efficiency objectives.
• Assist in achieving regional share gain and penetration targets within key customer accounts.

Commercial & Financial Management

• Own and manage the Profit & Loss (P&L) and Balance Sheet performance for assigned accounts and territories.
• Drive achievement of annual revenue and profitability targets.
• Conduct monthly, quarterly, and annual business reviews to monitor account performance and profitability.
• Lead major commercial negotiations, including Volume Purchase Agreements (VPA) and other strategic sales contracts.

Sales Operations & Forecasting

• Manage CRM activities, sales forecasting, and contribute to the Sales & Operations Planning (S&OP) process.
• Develop accurate revenue forecasts and maintain strong pipeline visibility through effective sales management processes.
• Ensure disciplined execution of sales activities and customer engagement plans.

Technical & Customer Support Leadership

• Coordinate global product, application, and technical support resources to deliver differentiated technology solutions.
• Ensure best-in-class customer value through close collaboration with engineering, service, and product support teams.
• Build and maintain strong customer relationships and communication channels to support equipment and solution sales.

Team Contribution & Development

• Engage in continuous self-development and actively contribute to team success and performance improvement.
• Support knowledge sharing and collaboration across regional and global teams.
• Empower colleagues and foster a high-performance, customer-focused culture.

Qualifications & Requirements

Education

• Bachelor's degree in Business Administration, International Relations, Engineering, or a related discipline.

Experience

• Minimum 5 years of experience in sales, marketing, or service within relevant industrial or technology sectors.
• Semiconductor industry experience preferred.
• Experience in the Vacuum and Abatement industry, particularly with Scrubber and ELA equipment, is highly desirable.
• Proven track record of achieving sales growth and profitability targets.
• Experience managing strategic customer accounts and commercial negotiations.
• Demonstrated success utilizing CRM systems and sales operational processes.

Skills & Competencies

• Strong commercial and business acumen.
• Excellent negotiation, presentation, and influencing skills.
• Strategic thinker with the ability to develop and execute regional and global business plans.
• Strong customer-focused mindset and relationship-building capability.
• Dynamic, proactive, and results-driven approach.
• Strong interpersonal, leadership, and stakeholder management skills.
• Ability to work effectively in cross-functional and multicultural environments.
• Team-oriented, collaborative, and capable of empowering others.
• Strong interest in global business practices and cultural diversity.

Scope of the Role

Your job location

[Delete if not needed: Remote] This role requires you to work on-site at our office in Hwaseong, Korea (the Republic of) (KR). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

[Delete if not needed: Hybrid] This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our [insert organization here] in Hwaseong, Korea (the Republic of) (KR).

[Delete if not needed: Remote] This role is fully remote and employed through our legal entity in Hwaseong, Korea (the Republic of) (KR). Other locations may be possible to review.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you. 

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Jack Lee