Your role
As a Sales Engineer - Service at Atlas Copco, you will play a pivotal role in expanding our service business by leveraging your in-depth technical knowledge and strong sales aptitude. Reporting to the Sales Manager, you will collaborate with cross-functional teams to develop tailored solutions that meet customer requirements and drive business growth.
Your day-to-day
- Conduct comprehensive SWOT analyses of your assigned territory to evaluate competition, market potential, and customer satisfaction.
- Identify and pursue new sales opportunities actively, expanding our customer base and service sales footprint.
- Achieve and strive to exceed service revenue targets by converting installations into loyal service accounts.
- Engage proactively with customers, understanding their service requirements and presenting technical and commercial service solutions effectively both onsite and remotely.
- Work collaboratively with team members across sales, product, and credit departments to ensure superior service delivery and timely collection of receivables.
- Maintain accurate sales records and reports in the CRM system, enabling informed business decisions and agile response to market changes.
- Adhere rigorously to all safety protocols during travel and on-site visits, including the proper use of personal protective equipment.
- Demonstrate flexibility by undertaking additional tasks as assigned, contributing to the overall success of the service team.
Your skills and experience
- Education & Experience: A college degree or higher in mechanical engineering, electrical engineering, automation, or software engineering is required. A minimum of three years' sales experience within high-end industrial sectors is essential; experience in the power tools industry or related service sales is a significant advantage.
- Knowledge & Skills: Strong technical background in mechanical, electrical, automation, or software fields. Proficiency in PC applications and CRM tools is expected. Exceptional presentation and negotiation skills allied with strong communication and interpersonal abilities are critical. Fluency in both spoken and written English is mandatory.
- Personality & Behavioral Traits: Customer-centric mindset with a proactive and self-starting approach. Demonstrated ability to learn independently and take personal accountability for goals and outcomes. Skilled in problem-solving, managing time effectively, aware of urgency, and comfortable with frequent collaboration and teamwork.
Your compensation and benefits
At Atlas Copco Group, we pledge fair and equitable compensation reflective of the role's responsibilities and your experience, free from any bias or discrimination. Our remuneration packages are competitive within the local market and tailored to attract and retain top talent.
The role may include a base salary complemented by variable components and additional benefits aligned with legal requirements and local standards.
Beyond salary, we invest in your continuous professional and personal development, supporting a career path that values your contributions, learning opportunities, and career advancement in a culture of trust and collaboration.
Your job location
This position is based in Shanghai, China, offering a hybrid working arrangement that balances remote work with on-site presence at our state-of-the-art Customer Center. This approach provides you with flexibility while fostering collaborative relationships with colleagues and clients.
Why it is great to work with us
Joining Atlas Copco means becoming part of a global community dedicated to innovation, knowledge-sharing, and sustainable growth. We empower you to develop your skills, embrace new ideas, and make a tangible impact through your contributions. Our inclusive culture champions your voice and leadership, providing flexible working options and supportive leadership committed to your success.
Application process
Our selection procedure aims to comprehensively assess your skills and potential fit through interviews and, where applicable, evaluations tailored to the role. We value getting to know you, understanding your strengths, and exploring your future opportunities with Atlas Copco. For any inquiries or support needs, please contact our Talent Acquisition team at Alex Zhao.