Your role
Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.
Bring your curiosity to work as our next Field Service Engineer. You will be part of our Field Service team reporting to the Field Service Team Leader. In this role, your mission is to deliver high-quality service and technical support to our customers by ensuring the reliable installation, maintenance, and performance of Edwards equipment. You will contribute directly to customer success by providing safe, efficient, and professional field service solutions.
Your day-to-day
· Perform installation, commissioning, preventive maintenance, troubleshooting, and repair activities at customer sites.
· Provide technical support and respond promptly to customer service requests.
· Identify customer needs and communicate service requirements effectively to the Field Service Team Leader.
· Diagnose equipment issues and implement corrective actions to minimize downtime.
· Maintain accurate service records and ensure compliance with company procedures and safety standards.
· Collaborate with internal teams and customers to deliver excellent service experience.
Your skills and experience
- Degree or diploma in Engineering or a related technical discipline.
- Field service experience is preferred, ideally within industrial or semiconductor-related industries.
- Basic understanding of electrical and mechanical drawings.
- Experience with electro-mechanical systems, equipment assembly, or PLC controls is an advantage.
- Good technical troubleshooting and problem-solving skills.
- Strong interpersonal and communication skills with a customer-focused mindset.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Your compensation and benefits
At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.
This position is classified locally as Field Service Engineer. The actual compensation package will be determined based on objective, gender-neutral criteria, including but not limited to the qualifications, experience, and skills demonstrated during the recruitment process.
Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.
Your job location
This role requires you to work on-site at our office in Taichung City, Taiwan. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
Talent Acquisition: Amber Peng