Your role
As a Service Sales Engineer within our Vacuum Technique business area, your primary role is to provide expert sales support and technical services that drive growth and customer satisfaction in the semi chamber solutions market. Reporting directly to the Edwards Japan - CC Department Manager, you will act as a critical liaison between our engineering teams and clients, ensuring that technical solutions meet client needs effectively and efficiently.
Your responsibilities include:
- Delivering technical sales presentations and product demonstrations tailored to client applications in the vacuum technology sector.
- Collaborating closely with product development and service teams to customize solutions and troubleshoot complex technical challenges.
- Building and maintaining strong, long-term relationships with customers by understanding their operational requirements and providing ongoing support.
- Identifying new business opportunities and contributing to the development of strategic sales plans to expand our market presence in Japan and the wider region.
- Participating in industry events and training sessions to stay abreast of technological advancements and market trends relevant to vacuum and semi chamber solutions.
Your role supports Edwards Japan Ltd's mission to deliver innovative vacuum solutions that empower customers across various high-tech industries.
To succeed, you will need
We encourage applications from individuals who are passionate about technology and customer service, regardless of whether your background matches every listed qualification. Diversity in experience and perspective is highly valued here.
You bring 3 to 7 years of experience relevant to technical sales or service engineering within the vacuum technology or adjacent industries.
- Strong understanding of vacuum systems and components.
- Proven ability to translate technical information into customer-focused solutions.
- Experience with client relationship management and consultative selling preferred.
- Familiarity with the semi-conductor manufacturing environment is an asset.
Job location
Offering flexibility, this role allows you to work both remotely and on-site at our Tokyo location, striking a balance between focused individual work and team engagement.