Your day-to-day
As a technically skilled point of contact, you support our customers in the field of vacuum technology.
You work independently in your position, primarily at our customers’ sites.
You operate from your home in the Hamburg region and take on the following responsibilities.
Your role
Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.
• You carry out maintenance, repairs and commissioning of vacuum components and systems
• You analyse malfunctions, troubleshoot faults and configure complex vacuum systems
• You process and document warranty cases and manage spare parts
• You conduct customer training, collaborate closely with Sales and Service, and acquire repair and maintenance assignments
Your skills and experience
- You have completed vocational training as a mechanic or hold a comparable qualification, ideally with initial service experience
- You ideally have knowledge of vacuum technology and are proficient in MS Office
- You have business-fluent German and good English skills, as well as a category B driving licence
- You work independently, are motivated and service-oriented, enjoy customer contact and are highly willing to travel
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Your compensation and benefits
At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.
The position is graded in accordance with the IG Metall NRW collective agreement.
Your job location
Youre role is based in the area Würzburg.
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
Talent Acquisition: Natalie Vogt